"Dispatched same day": In stock at our Frenchs Forest warehouse and will be dispatched same working day if ordered before 11am. Otherwise dispatched next working day.
"Dispatched in 1 to 2 days": In stock at one of our warehouses and will be dispatched within 2 working days.
"ETA...": ETA of backordered products is an estimation only, and will be shipped on the day the product is in stock.
"Pre-order: Released on...": Will be in stock on given release date, and will be shipped once primed and tested (for equipment), usually within 3 to 5 days.
International Express: After the package leaves our warehouse, shipping duration is estimated at 2 to 4 business days to major metro areas. Signature on delivery and tracking is included to most countries. For more details see this guide.
International Standard: After the package leaves our warehouse, shipping duration is estimated at 6+ business days. This is not a priority service so at busy times of the year shipping times can extend considerably. Tracking is included to most countries. For more information see this guide.
When your item leaves our warehouse, you will receive an email with tracking details.
Note that while we endeavour to keep our real time inventory system up to date, in some cases the indicated delivery time may be incorrect. In these cases we will contact you as soon as possible to notify of any delays to your order.
If you do not receive your purchase within 7 days, please contact us URGENTLY.
Orders including a product(s) on backorder (or pre-order) will typically be held until all products are available in stock. Please advise if you would like the shipment split. Additional shipping charges may apply.