Workshop "Check-in" payment. This pre-payment comes off the total amount of the service/repair invoice.

To book your service, follow the steps below:

  1. Process the above payment for the check-in fee (one fee per piece of equipment).
     
  2. Click here to send us an email with details about the work required
     
  3. Current Service Time Estimates (subject to change dependent on technicians available and volume of bookings):
     
    • Sydney (Frenchs Forest): The estimated turn around is 3 weeks. We are open 9-4 Monday to Saturday.  There are trolleys for your equipment available in the car park or showroom. If you are unable to bring in/collect your machine in person, you are welcome to organise your own courier - please notify us if this is the case so we can know to expect it!
    • Newcastle: Estimated turnaround 2-3 weeks
    • Wollongong/Kiama: Estimated turnaround 7-10 working days. 
    • Brisbane: Estimated turnaround 7-10 working days. 
    • Hobart: Estimated turnaround 7-10 working days. As of Tuesday, 16 October 2025, our Hobart workshop will be operating from a new location. During this transition, turnaround times may be longer than usual while we complete the setup of our new, improved workshop. We recommend contacting us before dropping off your machine. Thank you for your understanding and patience during this move. 

      4. Our workshop will email you once the work is completed and the machine is ready for collection.
 

If you have any questions, please feel free to contact us.

 

Please refer to our Warranty Policy.

SKU 78405
Brand Jetblack
Shipping Weight 0.1000kg
Shipping Width 0.020m
Shipping Height 0.015m
Shipping Length 0.005m

Workshop Check In

By: on 29 August 2025
How about I do a Review after I have my Coffee Machine Serviced. The Check In was straight forward, not sure if I had completed all the Check In details.
(4)

Happy Customer

By: on 25 July 2025
Excellent customer service in all respects. Our machine came back with all issues fixed, sparkling clean and advice to better maintain the machine.
(5)

Profitec 500 Service

By: on 11 June 2025
My coffee was overdue for a service and I took it to Jet black Espresso Kiama last week. The service was performed very promptly, I picked it up the following day. The machine is now quieter, valves and levers very responsive and the brew is more consistent. The problem I was having with water condensing inside the machine is now resolved as well. I am very pleased with the result and would recommend Jetblack Espresso for any service or repairs.
(5)

Service

By: on 11 January 2024
I'm very grateful for the speedy service you gave me at the start of the year, and the goodwill you've shown to me as a loyal customer. Thank you again.
(5)

Coffee machine & Grinder Service

By: on 3 November 2023
HI there Thank you for Servicing my Lelit Espresso & Grinder machines. I am delighted with result and the way you all put your selves out to have the machines ready for me to take back to Port Macquarie at incredibly short notice. again a big thank you to you all. Very Best. Graham Port Macquarie
(5)

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