Workshop "Check-in" payment. This pre-payment comes off the total amount of the service/repair invoice.
To book your service, follow the steps below:
- Process the above payment for the check-in fee (one fee per piece of equipment).
- Click here to send us an email with details about the work required
- Due to the high volume of machines currently in the service department, the estimated turn around is about 2 weeks. If your machine is operational, you can keep your machine at home and bring it to us in about a weeks time, please note we are not able to call you to remind you to bring it in. We are open 9-4 Monday to Saturday. If you would like contactless drop off, call us when you have arrived and we'll come out and collect the machine. There are trolleys for your equipment available in the car park or showroom. If you are unable to bring in/collect your machine in person, you are welcome to organise your own courier - please notify us if this is the case so we can know to expect it!
- Our workshop will email you once the work is completed and the machine is ready for collection.
If you have any questions, please feel free to contact us.
ServiceBy: Greg Freney on 11 January 2024I'm very grateful for the speedy service you gave me at the start of the year, and the goodwill you've shown to me as a loyal customer. Thank you again.
Coffee machine & Grinder ServiceBy: Graham Woolhouse on 3 November 2023HI there Thank you for Servicing my Lelit Espresso & Grinder machines. I am delighted with result and the way you all put your selves out to have the machines ready for me to take back to Port Macquarie at incredibly short notice. again a big thank you to you all. Very Best. Graham Port Macquarie
Excellent serviceBy: Stephen Kemp on 11 November 2022I have been relying on Jetblack for most of my coffee needs since 2008 and have seen them grow from a small two-person operation to a much larger operation in a much larger premises. I have found the level of expertise and product knowledge to meet my needs. My most recent interaction was to have my coffee machine serviced and the job was completed in quick time and the machine was again producing great coffee. Simply, I have seldom had the need to go elsewhere for my espresso equipment needs.
Fantastic ServiceBy: Happy Customer on 15 October 2021I have a 20+ year old Saeco machine and Jetblack continue to provide excellent and reasonably priced service even during the last 2 pandemic years.
Service and RepairBy: John Cormack on 12 May 2021We recently had our Lelit Victoria Coffee Machine serviced and repaired. Customer service was first class, we even received a rundown of work completed by the Workshop crew. Living outside of Sydney we needed to ship the machine to Jetblack. It was back to us within one week. Well done everyone at Jetblack, can’t recommend them enough.
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