Temporary COVID 19 Procedures

Updated 15th October 2021

Frenchs Forest Showroom - Open (for Equipment enquiries only) from Monday 11th October

Our showroom will re-open from Monday 11th October 2021 for equipment and accessory enquiries for fully vaccinated customers. Appointments are preferred. Please book an appointment by email or phone. Please note that parts and workshop services will still be on a click and collect basis. Counter sales for parts is not possible. Please email or phone so that we can discuss your requirements.

Online orders and freight - OPERATIONAL

Online orders are unaffected and continue to be shipped out daily. 

Equipment Enquiries - Phone and Email - OPERATIONAL

We are available on the phone and via email. Contact us and we'll help you make FANTASTIC coffee at home!

Click and Collect - OPERATIONAL

Please place your orders through the website and select "pick up" as the shipping option. Please wait for an email confirmation for when your order is ready to collect (within 24 hours for all in-stock items). Contactless pick up is available. Please email or phone if you have any enquiries about this process.

Hobart Showroom - OPEN

The Hobart showroom is open however from 16th October until 18th October a lockdown is in force - Please wear a mask in store. Check in before entering and please refrain from touching the items in store.

Check Opening hours here

Workshop Services - OPERATIONAL

The workshops are operating and conducting services and repairs. To check in a machine or grinder for service, please pre pay the check in fee online and follow the instructions on the check in fee page. Contactless drop off and pick up is available at Frenchs Forest.

Barista Courses - SUSPENDED - but we expect to up and running soon

Group barista courses at Frenchs Forest are currently suspended. To register your interest in attending a course please contact us.