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In Stock with our supplier
Hobart: No stock
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Pickup In Store - Hobart - FREE Pickup from our showroom in Moonah, Tasmania.
If your item is currently showing as 'No Stock' in Hobart, please allow 1-2 weeks for it to arrive from our Sydney Warehouse. We'll contact you when it's ready to collect.
If you require your item more quickly, we recommend selecting a direct shipping option.
*Please note free shipping may not apply in all instances such as when ordering large and bulky items, these orders will be assessed on a case-by-case basis. Please contact us for further information.
Pickup In Store - Frenchs Forest - FREE Pickup from our showroom in Frenchs Forest, NSW
I recently purchased a Silvia steam wand. A day or so after installing it I noticed that a small part was missing. I contacted Jetblack by email about the missing part. Their response was to take ownership of the issue and within an hour they had sorted the problem and the missing part arrived in the mail the next day. The measure of a good business is about how they deal with problems when they arise.
The term ‘Jetblack Espresso’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 6/19 Rodborough Road, FRENCHS FOREST, NSW, 2086, . Our ABN is 14 140 480 995. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Collection of information
Many areas of this website are able to be viewed without providing personal information, however entering into a transaction with Jetblack, or creating an account on the Jetblack website will require the collection of personal information.
What we collect
We may collect the following information:
name and title
contact information including email address
postal and/or residential address
demographic information such as postcode, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To enable you to purchase products and receive services offered by our business.
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send email updates about new products, special offers or other information which we think you may find interesting using the email address which you have provided by opting in to our mailing lists.
Sharing of personal information
Jetblack will, in order to undertake our daily business, require some disclosure of your provided information to third-party businesses in the following ways:
Names and contact information (including phone, email and physical addresses) will only be shared with third parties to the extent that it is necessary for fulfilling orders and providing requested services
These services include and are not limited to providing postal information to our couriers, transmitting details for warranty support, or inclusion in opt-in mailing lists.
Those businesses will only be permitted to obtain information necessary to deliver the service
Alternative billing and/or delivery address options are provided to ensure you have control over what information is provided to such third parties.
Jetblack utilises cloud services for our mailing lists and some other internet related services, which requires submitting relevant information with companies not based in Australia (for example, Mailchimp).
Collection of payment information
Jetblack does not retain payment information, and all subscription payments are processed through external secure banking systems, according to best practice.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Jetblack takes reasonable steps to ensure that all businesses to which your information is disclosed are bound by confidentialty and privacy obligations in relation to the protections of your personal information.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing, for security reasons. Jetblack reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
We will not sell, distribute, lease or exchange your personal information with third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Contacting Jetblack regarding this policy
Phone: 1300 747 873
Jetblack can supply every part necessary for the upkeep of your machine - however as we continue to add parts to our website, not all are able to be purchased online just yet.
Please complete the enquiry form below and our parts specialist will be in touch with you about your needs!