Investing in a 5-Year Complete Care Plan from Jetblack is one of the smartest decisions you can make when purchasing a new coffee machine. Designed to give you complete peace of mind, this comprehensive plan ensures that your machine receives all the attention it needs to stay in top working condition for years to come. From routine maintenance to unexpected repairs, everything is covered—parts, labour, and consumables—with no surprise costs along the way.
Scheduled services are critical to the longevity and performance of your coffee machine. With the Complete Care Plan, every service is handled by experienced Jetblack technicians using genuine parts and quality consumables, ensuring your machine continues to deliver exceptional coffee day after day. Whether it's a standard service or an in-depth inspection, you're covered under one easy-to-manage plan.
In addition to regular servicing, the plan also includes full repair coverage, so if anything goes wrong, you're not left with an unexpected bill or downtime. The warranty covers all components—including pumps, boilers, heating elements, valves, control boards, switches, lights, sensors, and more—giving you total confidence in your investment.
To maintain the full five-year warranty, it’s essential that scheduled services are carried out when due: the first service must be completed in year 2, and the second in year 4. Staying on top of these key service milestones ensures ongoing eligibility for all warranty protections and keeps your machine operating at its best.
Plan Pricing
| Equipment Type | At time of purchase | Bought Later |
|---|---|---|
| Single Boiler/Thermocoil Machine | 499 | 599 |
| Dual Boiler/Thermocoil | 649 | 749 |
| Lever | 699 | 799 |
| Baby T | 699 | 799 |
| Heat Exchanger E61 Machine | 699 | 799 |
| Dual Boiler E61 Machine | 699 | 799 |
| Doserless Grinder | 329 | 429 |
Note: Grinder burrs, if required, are an additional cost.
The not-so-fine print: Naturally, there are a few things not covered by the plan. Damage to the machine—whether accidental or due to misuse—is excluded, as is any tampering or use outside of its intended purpose. Limescale damage is also not covered, as it can seriously affect internal components. We strongly recommend using appropriate water filtration—ask us about the best solution for your machine and location.
All services and repairs under this plan must be performed at a Jetblack workshop. For your convenience, our current workshop locations are listed here: www.jetblackespresso.com.au/store-locations
| SKU | 20010_HX_E61 |
| Shipping Weight | 0.1000 |
| Shipping Width | 0.010 |
| Shipping Height | 0.010 |
| Shipping Length | 0.010 |
| Shipping Cubic | 0.000000000 |
5 Year Complete Care
Machine Type
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
Add These to Your Machine:
Investing in a 5-Year Complete Care Plan from Jetblack is one of the smartest decisions you can make when purchasing a new coffee machine. Designed to give you complete peace of mind, this comprehensive plan ensures that your machine receives all the attention it needs to stay in top working condition for years to come. From routine maintenance to unexpected repairs, everything is covered—parts, labour, and consumables—with no surprise costs along the way.
Scheduled services are critical to the longevity and performance of your coffee machine. With the Complete Care Plan, every service is handled by experienced Jetblack technicians using genuine parts and quality consumables, ensuring your machine continues to deliver exceptional coffee day after day. Whether it's a standard service or an in-depth inspection, you're covered under one easy-to-manage plan.
In addition to regular servicing, the plan also includes full repair coverage, so if anything goes wrong, you're not left with an unexpected bill or downtime. The warranty covers all components—including pumps, boilers, heating elements, valves, control boards, switches, lights, sensors, and more—giving you total confidence in your investment.
To maintain the full five-year warranty, it’s essential that scheduled services are carried out when due: the first service must be completed in year 2, and the second in year 4. Staying on top of these key service milestones ensures ongoing eligibility for all warranty protections and keeps your machine operating at its best.
Plan Pricing
| Equipment Type | At time of purchase | Bought Later |
|---|---|---|
| Single Boiler/Thermocoil Machine | 499 | 599 |
| Dual Boiler/Thermocoil | 649 | 749 |
| Lever | 699 | 799 |
| Baby T | 699 | 799 |
| Heat Exchanger E61 Machine | 699 | 799 |
| Dual Boiler E61 Machine | 699 | 799 |
| Doserless Grinder | 329 | 429 |
Note: Grinder burrs, if required, are an additional cost.
The not-so-fine print: Naturally, there are a few things not covered by the plan. Damage to the machine—whether accidental or due to misuse—is excluded, as is any tampering or use outside of its intended purpose. Limescale damage is also not covered, as it can seriously affect internal components. We strongly recommend using appropriate water filtration—ask us about the best solution for your machine and location.
All services and repairs under this plan must be performed at a Jetblack workshop. For your convenience, our current workshop locations are listed here: www.jetblackespresso.com.au/store-locations
| SKU | 20010_HX_E61 |
| Shipping Weight | 0.1000 |
| Shipping Width | 0.010 |
| Shipping Height | 0.010 |
| Shipping Length | 0.010 |
| Shipping Cubic | 0.000000000 |
Add These to Your Machine:
Choose options
Machine Type
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
Machine Type
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
FAQ
Shipping & Delivery
Yes. Jetblack Espresso ships orders to locations across Australia.
The website primarily supports domestic Australian shipping. For international enquiries, contact us for further information.
Delivery timeframes vary depending on your location and the shipping option selected at checkout. Orders are dispatched promptly once processed. For further details, read our shipping policy.
Yes. Once your order has been dispatched, tracking details are provided so you can monitor delivery progress.
Ordering & Payments
Jetblack Espresso accepts a range of secure payment methods including major credit cards, PayPal Express, and other payment options available at checkout.
Yes - payments are processed through secure systems and Jetblack Espresso does not retain your payment information, helping ensure your details are protected.
Store Locations
Click and collect may be available at selected store locations. Availability can be confirmed by contacting the relevant store directly.
Yes. Jetblack Espresso works with authorised sales and service agents across Australia. Contact us for further details that can be provided by the Jetblack Espresso team on request.
Order Changes & Support
If you need to change or cancel your order, contact Jetblack Espresso as soon as possible. Requests are handled based on the order processing stage.
If your order arrives damaged or incorrect, contact customer support with your order details so the issue can be resolved promptly.
Jetblack Espresso handles refunds in accordance with Australian Consumer Law. Full details, including eligibility and the refund process, are outlined on the Refunds and Returns page. If you believe your order is faulty, damaged, or incorrect, contact customer support with your order details for assistance.
Coffee Machine Servicing
Yes. Jetblack Espresso provides professional coffee machine servicing, repairs, and ongoing maintenance through its service network across Australia. Check out our store locations or contact us for other enquiries.
Barista Training
Yes, Jetblack Espresso offers professional barista training courses designed for beginners through to advanced coffee enthusiasts. Whether you're looking to improve your home brewing skills or develop a career in coffee, our expert trainers provide hands-on sessions across multiple locations.
