How to book your service
To book your service, follow the steps below:
Process the above payment for the check-in fee (one fee per piece of equipment).
Click here to send us an email with details about the work required
Current Service Time Estimates (subject to change dependent on technicians available and volume of bookings):
Sydney (Frenchs Forest): Due to the high volume of machines currently in the service department, the estimated turn around is approximately 3 weeks. If your machine is operational, you can keep your machine at home and bring it to us in a couple of weeks time, please note we are not able to call you to remind you to bring it in. We are open 9-4 Monday to Saturday. If you would like contactless drop off, call us when you have arrived and we'll come out and collect the machine. There are trolleys for your equipment available in the car park or showroom. If you are unable to bring in/collect your machine in person, you are welcome to organise your own courier - please notify us if this is the case so we can know to expect it!
Newcastle: Estimated turnaround 2-3 working days.
Wollongong/Kiama: *OPENING SOON*
Brisbane: *OPENING SOON*
Hobart: Estimated turnaround 2-3 working days.
Our workshop will email you once the work is completed and the machine is ready for collection.
If you have any questions, please feel free to contact us.
| Shipping Width | 0.000 |
| Shipping Height | 0.000 |
| Shipping Length | 0.000 |
| Country of Origin | Italy |
Workshop Check in fee
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
Add These to Your Machine:
How to book your service
To book your service, follow the steps below:
Process the above payment for the check-in fee (one fee per piece of equipment).
Click here to send us an email with details about the work required
Current Service Time Estimates (subject to change dependent on technicians available and volume of bookings):
Sydney (Frenchs Forest): Due to the high volume of machines currently in the service department, the estimated turn around is approximately 3 weeks. If your machine is operational, you can keep your machine at home and bring it to us in a couple of weeks time, please note we are not able to call you to remind you to bring it in. We are open 9-4 Monday to Saturday. If you would like contactless drop off, call us when you have arrived and we'll come out and collect the machine. There are trolleys for your equipment available in the car park or showroom. If you are unable to bring in/collect your machine in person, you are welcome to organise your own courier - please notify us if this is the case so we can know to expect it!
Newcastle: Estimated turnaround 2-3 working days.
Wollongong/Kiama: *OPENING SOON*
Brisbane: *OPENING SOON*
Hobart: Estimated turnaround 2-3 working days.
Our workshop will email you once the work is completed and the machine is ready for collection.
If you have any questions, please feel free to contact us.
| Shipping Width | 0.000 |
| Shipping Height | 0.000 |
| Shipping Length | 0.000 |
| Country of Origin | Italy |
Add These to Your Machine:
Choose options
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
FAQ
Shipping & Delivery
Yes. Jetblack Espresso ships orders to locations across Australia.
The website primarily supports domestic Australian shipping. For international enquiries, contact us for further information.
Delivery timeframes vary depending on your location and the shipping option selected at checkout. Orders are dispatched promptly once processed. For further details, read our shipping policy.
Yes. Once your order has been dispatched, tracking details are provided so you can monitor delivery progress.
Ordering & Payments
Jetblack Espresso accepts a range of secure payment methods including major credit cards, PayPal Express, and other payment options available at checkout.
Yes - payments are processed through secure systems and Jetblack Espresso does not retain your payment information, helping ensure your details are protected.
Store Locations
Click and collect may be available at selected store locations. Availability can be confirmed by contacting the relevant store directly.
Yes. Jetblack Espresso works with authorised sales and service agents across Australia. Contact us for further details that can be provided by the Jetblack Espresso team on request.
Order Changes & Support
If you need to change or cancel your order, contact Jetblack Espresso as soon as possible. Requests are handled based on the order processing stage.
If your order arrives damaged or incorrect, contact customer support with your order details so the issue can be resolved promptly.
Jetblack Espresso handles refunds in accordance with Australian Consumer Law. Full details, including eligibility and the refund process, are outlined on the Refunds and Returns page. If you believe your order is faulty, damaged, or incorrect, contact customer support with your order details for assistance.
Coffee Machine Servicing
Yes. Jetblack Espresso provides professional coffee machine servicing, repairs, and ongoing maintenance through its service network across Australia. Check out our store locations or contact us for other enquiries.
Barista Training
Yes, Jetblack Espresso offers professional barista training courses designed for beginners through to advanced coffee enthusiasts. Whether you're looking to improve your home brewing skills or develop a career in coffee, our expert trainers provide hands-on sessions across multiple locations.
