If you are able to send or drop off your machine at one of our workshops then please do that instead. This service is intended for situations where getting the machine to us is impractical. To book your machine into our workshop, follow the instructions here.
***
Need some help with an issue with a coffee machine or advice on parts? Our technicians are available to help. Via phone or email charged at $60 per 30 minutes or part thereof. Simply purchase this consultation and then call or email with a detailed description of the issue and we'll assign a technician or parts professional to help. For complex issues, further charges may apply.
***
NOTE: if you have purchased the equipment in question from us then there is no need to pay for this service - it is included at no extra cost. Please email the workshop or parts so that our team can assist you: Contact details here.
| SKU | 73302 |
Technical Consultation
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
Add These to Your Machine:
If you are able to send or drop off your machine at one of our workshops then please do that instead. This service is intended for situations where getting the machine to us is impractical. To book your machine into our workshop, follow the instructions here.
***
Need some help with an issue with a coffee machine or advice on parts? Our technicians are available to help. Via phone or email charged at $60 per 30 minutes or part thereof. Simply purchase this consultation and then call or email with a detailed description of the issue and we'll assign a technician or parts professional to help. For complex issues, further charges may apply.
***
NOTE: if you have purchased the equipment in question from us then there is no need to pay for this service - it is included at no extra cost. Please email the workshop or parts so that our team can assist you: Contact details here.
| SKU | 73302 |
Add These to Your Machine:
Choose options
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
Store stock information isn't available for this product.
FreeShipping
Service &Repair
Including 12-MonthsParts and Labor
FAQ
Shipping & Delivery
Yes. Jetblack Espresso ships orders to locations across Australia.
The website primarily supports domestic Australian shipping. For international enquiries, contact us for further information.
Delivery timeframes vary depending on your location and the shipping option selected at checkout. Orders are dispatched promptly once processed. For further details, read our shipping policy.
Yes. Once your order has been dispatched, tracking details are provided so you can monitor delivery progress.
Ordering & Payments
Jetblack Espresso accepts a range of secure payment methods including major credit cards, PayPal Express, and other payment options available at checkout.
Yes - payments are processed through secure systems and Jetblack Espresso does not retain your payment information, helping ensure your details are protected.
Store Locations
Click and collect may be available at selected store locations. Availability can be confirmed by contacting the relevant store directly.
Yes. Jetblack Espresso works with authorised sales and service agents across Australia. Contact us for further details that can be provided by the Jetblack Espresso team on request.
Order Changes & Support
If you need to change or cancel your order, contact Jetblack Espresso as soon as possible. Requests are handled based on the order processing stage.
If your order arrives damaged or incorrect, contact customer support with your order details so the issue can be resolved promptly.
Jetblack Espresso handles refunds in accordance with Australian Consumer Law. Full details, including eligibility and the refund process, are outlined on the Refunds and Returns page. If you believe your order is faulty, damaged, or incorrect, contact customer support with your order details for assistance.
Coffee Machine Servicing
Yes. Jetblack Espresso provides professional coffee machine servicing, repairs, and ongoing maintenance through its service network across Australia. Check out our store locations or contact us for other enquiries.
Barista Training
Yes, Jetblack Espresso offers professional barista training courses designed for beginners through to advanced coffee enthusiasts. Whether you're looking to improve your home brewing skills or develop a career in coffee, our expert trainers provide hands-on sessions across multiple locations.
